How the free-flow restaurant works
Das Panorama’s main dining area is designed around self-service stations rather than conventional table ordering. The system allows guests to move directly to the category they want, which can reduce bottlenecks when large numbers arrive from the gondola or slopes at once. This is particularly useful at lunch, when ski groups and hikers may all arrive within the same narrow period. The concept also suits families because nobody needs to wait for an entire group to decide on the same type of meal before joining a queue.
The food itself balances mountain staples and broader casual choices. Tafelspitz and Kaiserschmarrn represent recognisably Austrian options, while pizza and salads broaden the menu. The operator’s language stresses “fast, fresh and good,” signalling that the restaurant is not trying to reproduce a formal fine-dining experience in the self-service section. Visitors who want table service can choose the neighbouring Franzl instead, making the larger complex adaptable without forcing every guest into the same service model.
This distinction matters when reserving or meeting a group. Saying “Das Panorama” can refer broadly to the complex, but the self-service restaurant and Franzl operate differently. A group wanting guaranteed table service should ask for Franzl, while a family needing flexible timing may prefer the self-service area. WUNDER BAR and schirmBar serve still other purposes, especially quick drinks and social breaks.
Free-flow service is particularly effective when appetite varies across a group. A child can choose pizza immediately, a hiker can look for soup and salad, and another guest can start with dessert or coffee without waiting for a conventional shared order sequence. The model prioritises autonomy rather than ceremony. Travellers expecting waiter-led explanation should choose Franzl, where the service format is more appropriate.
At peak times, self-service does not eliminate queues entirely. The advantage is that demand is spread among several stations. Visitors can also alter the order of their meal rather than waiting behind people who want completely different dishes. This can reduce frustration after a gondola unloads a large group at once. Early or late lunch remains the quieter strategy when schedule flexibility allows.










Community Ratings & Reviews
No traveller ratings yet
Traveller reviews
Loading reviews…
No reviews yet. You can be the first to share a helpful experience.