Tuesday, October 26, 2021

Internet & Communications in Finland

EuropeFinlandInternet & Communications in Finland

By mail

Posti, Finland’s postal service, is quick, dependable, and expensive. A postcard or regular letter to a local address costs €1.20/1.10 (express/economy; max 20g), whereas a postcard or regular letter to an international destination costs €1.30/1.20. Land has its own postal service, complete with its own stamps. There are Poste restante services in cities, but it is frequently preferable to have the mail delivered to a trustworthy location, such as your lodging.

By phone

Mobile phones are widespread in Finland, as one would expect given Nokia’s native country. Although GSM and WCDMA (3G) networks cover the whole nation, it is still possible to locate wilderness regions with weak service, most notably in Lapland and the outlying archipelago. The biggest carriers are Sonera and Elisa, both of which are Vodafone partners, however travelers looking for a local number can choose DNA’s Prepaid plan, which can cost as low as €6. Request a pricing list and special deals from any convenience shop.

In Finland, public telephones are almost gone, but a few may still be found in airports, large train/bus stations, and other locations. It’s better to carry your own phone or purchase one – a basic GSM device can be had for less than €40.

When used without the country code, the area codes (one or more digits after the +358) are preceded by 0, i.e. +358 9 123 456 (a land line number in Helsinki) may be dialed as 09 123 456 (123 456 from local land lines), and is frequently written “(09) 123 456”. Mobile phone numbers, like all other numbers that lack genuine area codes, are written without the parenthesis: “0400 123 456” for +358 400 123 456. As in the example, mobile phone numbers often begin with 04 or 05.

Toll-free numbers beginning with 0800 or 116 are available on domestic phones. 0700 numbers are likely to be for high-priced entertainment services. There is no assurance that any service number is fairly priced (for example, Eniro number and schedule information is 6€/min, with the price given only in Finnish), but pricing should be mentioned when the number is marketed (“pvm/mpm” stands for the price of a typical call). Queuing may or may not be available. Service numbers are often prefixed with 010, 020, 030, 060, 070, or 075 (with the area code prefix 0) or 10. (without 0). There are other service numbers that begin with a valid area code (such as usually for taxi). Many service numbers are inaccessible from outside the country.

As in the rest of the EU, the prefix for international calls (from local land lines) is 00. Other prefixes may be available as well.

Telephone numbers, such as 0200 16100, 020202, 0100 100, 0300 3000, and 118, may be inquired from, with difficult to find changing prices (sometimes provided per 10s instead of per minute), e.g. €1–2/call+€1–6/min with certain combinations of operators, service, and time of day. Having the provider connect the call is typically an additional charge. For the time being (spring 2016), dialing 0200 16100 costs €1.83/call+€2,5/min (€0.084/min when connected). Some providers, for example, have a maximum charge of €24 per call.

All of the major carriers have excellent roaming capabilities, so using your foreign SIM card should be no problem. However, the expenses may be very high. The European Union has agreed to eliminate roaming costs, and once that is implemented, calls to an EU number with an EU SIM should cost the same as they do in the nation of origin.

By net

Internet cafés are few in this nation where everyone gets on at home and at work, but almost every public library in the country offers free Internet access, but you may have to register for a time slot ahead of time or wait. Wifi hotspots are also becoming more prevalent. Elisa provides prepaid internet service. The capital area and main cities are served by LTE (4G) networks.

Another (and arguably the most convenient) alternative is to get a prepaid SIM card with a data plan. Prices begin at 4,90€. (100MB). You may purchase them as soon as you arrive at Helsinki-Vantaa Airport at the baggage claim vending machine, or in R-kioskis, post offices, and DNA shops across Finland. Remember that your phone may act as a wifi hotspot for other devices.